Customer Support
Get insightful answers to complex queries from your data.
Connect help desk software, knowledge bases, and customer conversations to build a comprehensive support knowledge base.
Help Desk Integration
Import support tickets from Zendesk, Freshdesk, Intercom, or ServiceNow. Learn from resolved cases for accurate automated responses.
Knowledge Base AI
Sync FAQ databases, troubleshooting guides, and product documentation. Your AI searches across all sources simultaneously, pulling together context from multiple documents to answer complex questions. The RAG (Retrieval-Augmented Generation) infrastructure runs automatically—no need to build vector databases or embedding pipelines yourself.
Conversation Analytics
Connect customer chat logs, email threads, and call transcripts. Analyze patterns to predict issues and personalize support interactions.
Train with workflows, brand voice, and escalation protocols to create a support AI that matches your team's standards.
Brand Voice AI
Configure empathy levels, tone analysis, and communication style. Create generation creates on-brand responses matching your customer service standards.
Context Recognition
Train models to identify emotional cues, technical complexity, and conversation patterns. Your AI recognizes when human expertise adds the most value.
Continuous Learning
Enable reinforcement learning from agent feedback, CSAT scores, and resolution rates. Support AI improves accuracy through automated model retraining.
Deploy your support AI across chat widgets, email, and messaging platforms using Cuadra AI's enterprise-grade API.
Website Chatbot
Deploy an instant AI support chat. Reduce support tickets 70%, handle 10,000+ conversations daily, available in 50+ languages.
Email AI Assistant
Automate email support responses with NLP classification and smart routing. AI drafts contextual replies, reducing response time from hours to seconds.
Slack & Teams Bot
Enterprise chatbot for internal IT helpdesk via Slack/Teams API. Employees resolve tech issues instantly, deflecting 80% of IT tickets automatically.